Terms & Conditions

This Digital Marketing Service Agreement (this "Agreement"), is by and between Jacobs Consulting, a Dutch Eenmanszaak (DBA Launch Spa, or "The Company"), with a mailing address of Graftdijkerstraat 20, Amsterdam, Netherlands and "The Client", which acknowledges acceptance by signing of this document.

The Company and The Client agree as follows:

1. Fees & Terms

Sign Up Date: 4/4/2026

Term Length: 90 days from system launch date. Month-to-month thereafter. Either party may terminate with 14 days written notice.

Payment Structure: For every $10,000 in revenue generated through The Company's system, The Client pays The Company $1,500. If the system does not generate at least $10,000 in tracked revenue, The Client owes nothing.

Revenue is tracked and verified through the CRM system (GoHighLevel), where all leads, appointments, and conversions originating from The Company's campaigns are tagged and visible to both parties. Payment is due within 14 days of each $10,000 milestone being reached.

META Ad Spend: Billed through META Inc. directly to The Client. Recommended spend is $300-$750+ per month. The Company does not collect, hold, or manage ad spend funds.

All other operational costs (messaging, AI, software, setup, registration) are covered by The Company.

2. Deliverables

"Delivery of service" is defined by the following deliverables being executed:

a) Offer Strategy & Creation

Intro offer creation, offer ladder positioning, and campaign strategy tailored to The Client's clinic and market.

b) Ad Campaign Creation & Management

Full creation, management, and optimization of Meta (Facebook/Instagram) advertising campaigns using proven med spa campaign templates.

c) Funnels & Landing Pages

Custom-built funnels and landing pages designed to convert leads into booked appointments.

d) A.I. Lead Follow-Up & Qualification

AI-powered lead nurturing system tuned specifically for aesthetics, providing 24/7 automated follow-up, qualification, and appointment booking.

e) Show Rate Optimization

Pre-appointment nurture sequences designed to maximize appointment attendance rates.

f) CRM & Revenue Tracking

Full pipeline visibility within GoHighLevel with tagged lead sources, appointment tracking, and revenue attribution.

g) Sales Support & Staff Training

Consultation scripts, frameworks, and staff training materials to maximize conversion rates and average treatment value.

h) Ongoing Campaign Management

Continuous campaign monitoring, optimization, and direct support throughout the engagement.

3. Client Responsibilities

The Client agrees to:

a) Provide access to Facebook Business Manager

b) Fund ad spend directly to Meta (Facebook/Instagram)

c) Provide clinic information including services, pricing, photos, and brand assets

d) Respond to hot leads flagged by the system in a timely manner

e) Provide access to existing patient database if applicable for reactivation campaigns

4. Revenue Tracking & Attribution

All leads generated by The Company's system are tagged within GoHighLevel CRM. A lead is attributed to The Company if it entered through a campaign, funnel, or automation built and managed by The Company. Revenue is calculated based on the value of treatments booked and paid for by patients acquired through the system. Both parties have full visibility into all tracking data.

5. Ownership Of Materials

The Client will retain full ownership of any marketing materials provided to The Company for use, including logos, staff photos, and treatment videos. The Client will retain full ownership of customer database provided for reactivation campaigns, and will retain full ownership of leads generated by social media marketing.

6. Use of Materials

a) Portfolio Release. The Client agrees that The Company has the right to use materials created under this Agreement for The Company's portfolio, samples, and self-promotion including advertising for The Company's business including without limitation Facebook or Instagram, or any other social media platform. If The Client wishes to exclude some specific materials from the release under this paragraph, or to limit the time period of such release, The Company and The Client may agree in writing to such limitation.

b) Use Of Database & Lead Data: The Company may not sell patient database or generated leads and may not use this data for any purpose outside of services outlined in this agreement.

7. Limitation of Liability.

The Company shall not be liable for any incidental, consequential, indirect or special damages, or for any loss of profits or business interruptions caused or alleged to have been caused by the performance or nonperformance of the Services. The Client agrees that, in the event The Company is determined to be liable for any such loss, The Client's sole remedy against The Company is limited to a refund of payments made by The Client for said Services, less expenses paid to subcontractors or to third parties. The Company is not responsible for errors that result from faulty or incomplete information supplied to The Company by The Client, or for results affected by The Client's non-responsiveness to leads flagged by the system.

The Client also agrees to not seek damages in excess of the contractually agreed upon limitations directly or indirectly through suits by or against other parties. The Company shall not be liable to The Client for any costs, damages or delays due to causes beyond its control, expressly including without limitation, unknown site characteristics; changes in policies, changes in terms of services.

8. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under this Agreement shall be resolved through binding arbitration in Amsterdam, Netherlands, under the rules of the Netherlands Arbitration Institute (NAI). Each party waives the right to jury trial.

9. Entire Agreement.

This Agreement is the final, complete and exclusive Agreement of the Parties. No modification of or amendment to this Agreement shall be effective unless in writing and signed by each of the Parties.

10. Severability.

If any provision of this Agreement shall be held to be illegal, invalid or unenforceable, such provision shall be fully severable, and this Agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part of this Agreement, the remaining provisions of this Agreement shall remain in full force and effect.

11. Headings

The headings used in this Agreement are for convenience only and shall not be used to limit or construe the contents of this Agreement.